FAQ about Driver Download, Updates, and Usage
Q：After binding and activating the device, when I click Driver Download, the driver download page does not display any available drivers. How to solve it?
A: 1. Verify that your network connection is stable
2. Click the Refresh button in the upper right corner to reload the page.
3. If the problem persists, it is recommended to provide the device SN to the after-sales service.
Q: What should I pay attention to when updating the driver on the RLink Platform?
A: When updating the driver, it is recommended to close the OEM software. If the OEM software is running, the driver update will fail.
Q: Are there any charges for driver updates for RLink X3 and RLink Lite?
A: No. Once you have purchased the RLink device and driver, all software, firmware, and driver updates are free for life.
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